Return Policy

Inspired Generations Return Policy
At Inspired Generations, we take great pride in the quality and craftsmanship of our products. Your satisfaction and happiness are important to us—as a valued customer or wholesale partner.

For Direct-to-Consumer Customers
We want you to love your Inspired Generations purchase! If for any reason you’re not completely satisfied, we’re here to help.

Returns & Exchanges
Items may be returned or exchanged within 30 days of purchase.

  • Products must be unused, in their original packaging, and in resalable condition.

Return Process
Email us at support@inspiredgenerations.com with your order number and reason for return.

  • We’ll respond with return instructions.
  • Once we receive and inspect your return, we’ll issue a refund (less original shipping fees) to your original payment method within 5–7 business days.

Return Shipping
Customers are responsible for return shipping costs unless the item arrived damaged or we made an error.

Damaged or Defective Items
If your item arrives damaged or defective, please contact us within 7 days of receipt with photos and a description of the issue. We’ll make it right—whether through a replacement, refund, or store credit.

For Wholesale Partners
We truly value our wholesale relationships and aim to ensure a smooth and fair return process.

Claims & Returns
All claims for shortages, damages, or defects must be made within 7 business days of receiving the shipment.

  • Returns are accepted only with prior written authorization and must be requested within 15 days of receipt.
  • Returned items must be unused, in original packaging, and in resalable condition.

Restocking Fee
Authorized returns not due to a product defect or shipping error are subject to a 15% restocking fee.

Shipping Responsibility
Return shipping is the responsibility of the wholesaler unless the return is due to our error or a defective item.

How to Request a Return
Please email support@inspiredgenerations.com with your invoice number, product(s) in question, and the reason for return. Once approved, we’ll provide return instructions.


Need Help?
We’re always happy to assist.

support@inspiredgenerations.com
847-913-9891
www.inspiredgenerations.com